Help / Plan and account

Get help from a person

Ask Ori a question, or write to our team with the form in Help.

Ori is the round chat button on every page. Ask Ori any question about OneSend.

If you want a person, use the form in Help. A person reads each message and answers by email. We answer most days within one business day.

  1. Open Help in the menu.
  2. Under What is it about?, pick A question, Something is broken, My plan or bill or A suggestion.
  3. Fill in Your name, Your email and your message.
  4. Tap Send to the team.

Good to know

  • Each workspace can send Ori 300 messages a month.
  • If you use all 300, Ori tells you to use the form.

Not working?

Ori does not answer.

Check your connection and try again. You can also use the form.

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